Job Description

Description:

Hybrid, HQ, SDO, GPO

We are seeking a highly experienced Modern Workplace Platform Engineer to support the organization's strategic transition from traditional Citrix VDI to Microsoft Windows 365 Cloud PCs and Windows IoT-based endpoints. This individual will serve as a senior technical resource responsible for endpoint engineering, automation, platform modernization, and operational efficiency initiatives.

Required Technical Skills

• Expert-level Microsoft Intune administration and engineering
• Strong experience designing and managing Windows 365 Cloud PC environments
• Extensive experience with Microsoft Entra ID (Azure AD)
• Advanced PowerShell scripting capabilities
• Experience leveraging Microsoft Graph API for automation and reporting
• Strong understanding of Windows endpoint lifecycle management
• Experience with application packaging, deployment, and software lifecycle management
• Experience with configuration profiles, compliance policies, and security baselines
• Experience supporting Windows 10 and Windows 11 enterprise environments
• Knowledge of Conditional Access and Zero Trust principles
• Experience with endpoint security controls and Microsoft Defender technologies
• Ability to automate manual operational processes through scripting and orchestration
• Strong troubleshooting skills across endpoint, identity, and cloud-managed environments

Preferred Technical Experience

• Windows IoT Enterprise administration and engineering
• Thin client migration initiatives
• Citrix Virtual Apps and Desktops administration
• Citrix endpoint-to-Cloud PC migration projects
• Azure Virtual Desktop (AVD)
• Azure Automation
• Logic Apps
• Power Platform integrations
• Microsoft Endpoint Analytics
• Autopilot deployment and provisioning
• Infrastructure-as-Code concepts
• Automation frameworks and workflow engineering

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Primary Responsibilities

Cloud PC Engineering

• Design, build, and maintain Windows 365 Cloud PC environments
• Develop and improve Cloud PC provisioning standards and processes
• Create and maintain Cloud PC image strategy and lifecycle management
• Partner with architecture and security teams to implement future-state Cloud PC capabilities
• Support Cloud PC DR, resiliency, and recovery planning initiatives

Endpoint Engineering

• Engineer and maintain Intune configuration profiles, compliance policies, update rings, and security baselines
• Lead troubleshooting efforts involving endpoint management platforms
• Implement and optimize endpoint security controls
• Create standards and governance processes for enterprise endpoints
• Evaluate new Microsoft endpoint technologies and capabilities

Automation & Platform Engineering

• Develop automation solutions utilizing PowerShell and Microsoft Graph APIs
• Eliminate manual operational tasks through workflow automation
• Create self-service capabilities where practical
• Build reporting and monitoring solutions that improve operational visibility
• Develop reusable automation frameworks for provisioning, software deployment, and lifecycle management

Windows IoT & Device Modernization

• Support the organization's migration from ThinOS-based devices to Windows IoT platforms
• Develop and maintain IoT endpoint management standards
• Partner with business and engineering teams on endpoint modernization efforts
• Create configuration and security standards for shared and kiosk-style devices
• Assist with lifecycle management of modern endpoint hardware

Platform Ownership

• Act as a technical lead for Modern Workplace technologies
• Create and maintain engineering documentation, SOPs, and operational runbooks
• Provide technical guidance to operations and support teams
• Partner with Microsoft and strategic vendors on platform enhancements
• Drive continuous improvement initiatives focused on stability, security, and automation

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