Job Title: AWS Boost Technical Writer
Job Location: Seattle, WA (Onsite)
Duration: 12+ Months Contract with Possible extension
Description below
KEY JOB RESPONSIBILITIES
Plan, write, edit, and maintain user-facing documentation for AWS Boost, including task
based user guides, onboarding materials, FAQs, and release notes.
Produce developer-facing technical content such as API references, process
authoring/developer guides, and content-management (form/flow/variable set)
documentation.
Work directly with engineers, PMs, and UX to understand features, then translate complex
data center workflows into clear, concise, step-by-step instructions.
Develop and enforce documentation standards, style guidelines, templates, and information
architecture that scale across regions and audiences.
Validate documentation for technical accuracy by testing procedures and reviewing against
the product.
Manage documentation as part of the release cycle, keeping content current as features
launch across regions.
Gather and act on feedback from technicians, managers, and service owners to continuously
improve content quality and findability.
Work with localization team to structure content appropriately for a global, multi-region
operator audience.
BASIC QUALIFICATIONS
3+ years of experience as a technical writer producing software or technical product
documentation.
Bachelor's degree in Technical Communication, English, Computer Science, a related field, or
equivalent practical experience.
Demonstrated ability to write clear, concise, task-based documentation for both technical
and non-technical audiences.
Experience authoring in structured documentation tools and formats (e.g., Markdown, HTML,
wikis, docs-as-code, or a component content management system).
Experience partnering with software engineers and product managers to gather and verify
technical information.
Strong portfolio or writing samples demonstrating end-user guides and/or API/developer
documentation.
PREFERRED QUALIFICATIONS
Experience documenting enterprise or operational software, workflow/process-automation
tools, or hardware/infrastructure operations.
Familiarity with data center operations, hardware lifecycle, inventory management, or field
operations tooling.
Experience with docs-as-code workflows, version control (Git), and integrating
documentation into CI/CD or release pipelines.
Experience creating API reference documentation from specifications (e.g., OpenAPI/Smithy)
and developer guides.
Experience building information architecture and content standards for a growing product
from the ground up.
Familiarity with localization/globalization and writing for a multi-region, ESL-inclusive
audience.
Experience with UX writing, in-product help/microcopy, or instructional design.
Ability to create diagrams, screenshots, and visual aids to support written content.
Required Individual Skills
Core Technical-Writing Skills
Technical writing and editing
Clear, concise, task-based writing
User-guide development
Onboarding-content creation
FAQ development
Release-note writing
API-reference documentation
Developer-guide creation
Process and workflow documentation
Writing for technical and nontechnical audiences
Simplifying complex technical concepts
Step-by-step procedure development
Documentation Management
Documentation planning and maintenance
Structured authoring
Information architecture
Content reuse and modular writing
Documentation standards development
Style-guide and template creation
Content lifecycle and version management
Release-cycle documentation
Content findability and usability improvement
Documentation quality assurance
Tools and Technical Knowledge
Markdown
HTML
Wikis
Docs-as-code workflows
Component content management systems
Git and version control
CI/CD and release-pipeline integration
OpenAPI or Smithy specifications
API and software-product fundamentals
Validation and Research
Technical information gathering
Subject-matter expert interviewing
Procedure testing
Documentation accuracy validation
Product and feature analysis
User-feedback analysis
Continuous content improvement
Collaboration Skills
Cross-functional collaboration
Working with software engineers
Working with product managers
Working with UX designers
Stakeholder management
Requirements gathering
Technical review coordination
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