Account Retention Specialists - Collections & Customer Solutions Job at MAJIK Enterprises International Inc., Lancaster, PA

emdlSnlJWXdKVVpBcGRZM1R6YkR6OXJjOFE9PQ==
  • MAJIK Enterprises International Inc.
  • Lancaster, PA

Job Description

Description:

4x Best Places to Work in PA (2022–2025)

¡Ahora contratando! Se habla español  

Looking for more than just a job?

At Majik, you’ll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem — we train you.

"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae 

Who We Are

We Serve Others

We Do What It Takes

We Own It

We’re passionate about helping employees grow and delivering great customer experiences!

Pay + Perks

  • Earn up to $18/hour + Monthly Bonus Potential
  • 3 Weeks PTO + Paid Holidays
  • 401(k) with Company Match (up to 6%)
  • Low-cost Medical, Dental, Vision
  • Employee Discounts + Loyalty Rewards
  • Career Advancement Opportunities (we promote from within)
  • Weekly Pay
  • Reimbursement Toward Home & Vehicle Purchase (after 1 year)
  • Bilingual candidates may earn additional pay
  • ...and so much more!

What You’ll Do

  • Own customer accounts and work proactively to keep them current
  • Analyze account activity and determine appropriate solutions
  • Communicate with customers, references, and landlords
  • Collect and process payments accurately (in-store and field)
  • Maintain accurate documentation and account records
  • Manage field visits professionally and efficiently
  • Resolve customer concerns while protecting company standards
  • Meet and exceed performance goals related to collections and retention
Requirements:

What We’re Looking For

  • High school diploma or GED
  • 1+ year of experience in collections, retail, or customer-focused roles preferred
  • Strong communication and conflict resolution skills
  • Highly organized with attention to detail
  • Self-motivated, accountable, and results-driven
  • Comfortable using systems to manage accounts
  • Valid driver’s license with insurable driving record
  • Willingness to travel locally for customer visits
  • Ability to lift up to 25 lbs (with assistance for heavier items)

Schedule

Full-time (40 hours/week), 5-day workweek

Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed

Schedules may vary based on business needs

Additional Information

Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law.

Compensation details: 16-18 Hourly Wage

PIcc85bdbbaab8-30492-40226841

Job Tags

Hourly pay, Weekly pay, Full time, Monday to Friday, Weekend work

Similar Jobs

SCOPOS Hospitality Group

Senior Interior Designer - Commercial Job at SCOPOS Hospitality Group

 ...The Senior Interior Designer plays a critical role in bridging visionary design with technical excellence. This position requires a professional...  ...high-level detailing , including custom millwork, integrated lighting solutions, and complex material transitions. Audit and... 

Commonwealth Senior Living at Abingdon

Activity Assistant Job at Commonwealth Senior Living at Abingdon

The Activity Assistant assists the Resident Programs team in leading and executing the Resident programs for the community. Resident programs should encompass activities that engage all the senses and provide purposeful daily social and physical events that meet state... 

National LGBTQ Task Force

Institutional Giving Manager Job at National LGBTQ Task Force

 ...Development Officer (CDO). The Institutional Giving Manager collaborates with the CDO in the planning and execution of multi-year fundraising strategies that grow, diversify, and sustain revenue in alignment with the Task Forces mission and strategic priorities.... 

Rutland Regional Medical Center

Manager Education & Clinical Excellence Job at Rutland Regional Medical Center

 ...Manager Education & Clinical Excellence The Manager of Education & Clinical Excellence provides leadership and oversight for the...  ...ensures ongoing professional development, fosters evidence-based practice, and promotes a culture of learning and excellence across all... 

Ace IT Careers

Remote QA Tester - Entry Level Job at Ace IT Careers

 ...Ace IT Careers is currently hiring motivated candidates for Remote Junior QA Tester opportunities supporting U.S.-based client projects across Healthcare, Banking, Telecom, and E-Commerce domains. This opportunity is ideal for: Entry-level candidates Career switchers...