Account Retention Specialists - Collections & Customer Solutions Job at MAJIK Enterprises International Inc., Lancaster, PA

eEFxSXg0RTBKa3BIcjlJM1R6ZlB6OXZZ
  • MAJIK Enterprises International Inc.
  • Lancaster, PA

Job Description

Description:

4x Best Places to Work in PA (2022–2025)

¡Ahora contratando! Se habla español  

Looking for more than just a job?

At Majik, you’ll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem — we train you.

"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae 

Who We Are

We Serve Others

We Do What It Takes

We Own It

We’re passionate about helping employees grow and delivering great customer experiences!

Pay + Perks

  • Earn up to $18/hour + Monthly Bonus Potential
  • 3 Weeks PTO + Paid Holidays
  • 401(k) with Company Match (up to 6%)
  • Low-cost Medical, Dental, Vision
  • Employee Discounts + Loyalty Rewards
  • Career Advancement Opportunities (we promote from within)
  • Weekly Pay
  • Reimbursement Toward Home & Vehicle Purchase (after 1 year)
  • Bilingual candidates may earn additional pay
  • ...and so much more!

What You’ll Do

  • Own customer accounts and work proactively to keep them current
  • Analyze account activity and determine appropriate solutions
  • Communicate with customers, references, and landlords
  • Collect and process payments accurately (in-store and field)
  • Maintain accurate documentation and account records
  • Manage field visits professionally and efficiently
  • Resolve customer concerns while protecting company standards
  • Meet and exceed performance goals related to collections and retention
Requirements:

What We’re Looking For

  • High school diploma or GED
  • 1+ year of experience in collections, retail, or customer-focused roles preferred
  • Strong communication and conflict resolution skills
  • Highly organized with attention to detail
  • Self-motivated, accountable, and results-driven
  • Comfortable using systems to manage accounts
  • Valid driver’s license with insurable driving record
  • Willingness to travel locally for customer visits
  • Ability to lift up to 25 lbs (with assistance for heavier items)

Schedule

Full-time (40 hours/week), 5-day workweek

Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed

Schedules may vary based on business needs

Additional Information

Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law.

Compensation details: 16-18 Hourly Wage

PI15ba696e7724-30492-40226841

Job Tags

Hourly pay, Weekly pay, Full time, Monday to Friday, Weekend work

Similar Jobs

OnPoint CFO & Controller Services

Senior Associate of Accounting Services Job at OnPoint CFO & Controller Services

About Company: OnPoint CFO & Controller Services We are an accounting-based client advisory firm located in Greenville, SC. This role is a full-time position working as an employee of OnPoint while partnering with our clients to provide financial strategy and accounting...

Law Firm GC, LLC

Corporate Transactional Attorney Job at Law Firm GC, LLC

 ...We are seeking a mid- to senior-level corporate attorney with M+A experience. This attorney will play a critical role in helping clients achieve their business goals through purchase, sale, and merger agreements. The ideal candidate will have three to five years of M+A... 

Infinity Quest UK

Sr Data Engineer Job at Infinity Quest UK

 ...Hello Team Please find the requirement below and share profiles accordingly Role : Sr Data Engineer ~ Client Name ERGO/MunichRe Rate : 320 Euros/day No of requirements: 1 Experience /Skill details (in years) : Over all... 

Colony Tire Corporation

General Warehouse Worker - Atlantic Tire Distributors Job at Colony Tire Corporation

Atlantic Tire Distributors located in Richmond, VA, is currently seeking a full-time General...  ...good-natured, cooperative attitude.~Independence- Job requires guiding oneself with...  ...Corporation provides equal employment opportunities (EEO) to all employees and applicants... 

PacifiCorp

Emergency Management Operational Response Specialist Job at PacifiCorp

 ...is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including...